Toyota's Pre-Paid Maintenance Plans: Not the Deal They Promised

Millions of Americans purchase vehicles and corresponding service packages from Toyota every year. Unfortunately, we believe that Toyota is selling pre-paid packages under the guise that they are more cost-effective than paying for services as needed, when that may not be the case. If you are a Toyota customer who purchased a ToyotaCare Plus maintenance plan, you may be entitled to compensation. 

Client-Centered Justice

Savings Plans That Don’t Add Up

Toyota promotes its ToyotaCare Plus maintenance plans as significant cost-savers. The plans are meant to cover all scheduled maintenance on the vehicle for a set number of years or up to a certain mileage and are purported to save customers hundreds of dollars. However, we believe Toyota exaggerated the value of the plans and sold them under the false premise that they were a lower-cost alternative to paying for each scheduled service individually at the time of service. 

If you fit the following criteria, you may be eligible for compensation:

• Purchased a ToyotaCare Plus maintenance plan at any time since October 2020
• Purchased the plan within 90 days of purchasing a Toyota vehicle

Background 

Case details

On February 5th, 2024, Singleton Schreiber filed a lawsuit alleging Toyota greatly misrepresented the cost savings of maintenance plans to consumers. Our lead plaintiff, Teresa Solis, purchased a 5-year/55,000-mile package for $1025 (valued at $1900). She experienced maintenance that was being skipped or performed ahead of schedule, as well as bills that came out to much less than Toyota’s valuation.

Ultimately, Ms. Solis discovered that the services covered by the plan would only have cost her $800-$900 if paid out of pocket. She also incurred interest on the plan since it was packaged into her car loan. 

This situation may mirror the experiences of potentially hundreds of others. If you or someone you know purchased a ToyotaCare Plus maintenance plan, we encourage you to take action by filling out a form. We are determined to obtain justice for anyone affected (either through the courts or arbitration) and hold Toyota accountable for its false, fraudulent, and misleading statements to consumers.

Our Team

Gerald Singleton, Managing Partner

Holding Corporations Accountable

With a dedicated team of approximately 300 staff members and over 80 attorneys, Singleton Schreiber serves individuals and families in more than 15 states, including California, Texas, Alabama, Colorado, Hawaii, Mississippi, New Mexico, Oregon, Utah, and Washington. Our attorneys have decades of litigation experience and have recovered over $3 billion in settlements and verdicts for our clients in the last ten years alone.

Singleton Schreiber fights for regular people and is here to listen, support, and put your needs first. What justice means to you is what matters most, and our client-focused attorneys will make your justice our top priority.

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